Privacy Policy

Last updated: January 15, 2025

Table of Contents

Privacy Policy

How we protect and handle your personal information

Last Updated: January 15, 2025
GDPR Compliant

1. Introduction

At InsightBooks ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial management platform and services.

By using InsightBooks, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

Name, email address, and phone number
Business information (company name, address, industry)
Payment and billing information
Account credentials and preferences
Communication preferences and marketing consent

2.2 Business Data

When you use our Service, we may collect business-related data, including:

Financial records, invoices, and transactions
Client and customer information
Expense reports and receipts
Inventory and product data
Reports and analytics generated through our platform

2.3 Automatically Collected Information

We automatically collect certain information when you use our Service:

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Log data (access times, error logs, performance data)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

To provide, maintain, and improve our financial management services

Account Management

To create and manage your account, process payments, and provide customer support

Communication

To send you important updates, security alerts, and support messages

Analytics

To analyze usage patterns and improve our Service

Security

To protect against fraud, abuse, and security threats

Legal Compliance

To comply with applicable laws and regulations

Marketing

To send you promotional materials (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

πŸ”§

Service Providers

With trusted third-party service providers who assist us in operating our Service

βš–οΈ

Legal Requirements

When required by law, court order, or government request

🏒

Business Transfers

In connection with a merger, acquisition, or sale of assets

πŸ›‘οΈ

Protection

To protect our rights, property, or safety, or that of our users

βœ…

Consent

With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure data centers and infrastructure
Employee training on data protection
Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

πŸ‘οΈ

Access

Request access to your personal information

✏️

Correction

Request correction of inaccurate information

πŸ—‘οΈ

Deletion

Request deletion of your personal information

πŸ“

Portability

Request a copy of your data in a portable format

⏸️

Restriction

Request restriction of processing

🚫

Objection

Object to processing of your information

↩️

Withdrawal

Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Analyze how you use our Service
Provide personalized content and features
Improve our Service performance and security

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

insightinnovationsltd@gmail.com

Address

InsightBooks, Malawi

Data Protection Officer

Available upon request

Β© InsightBooks 2025. All rights reserved.